The reporting

2 articles

Topic: structured outputs

Reference image showing a JSON Schema validation example associated with a to-do list

EDUCATIONAL AI Explained

A Valid JSON Answer Can Still Be Wrong

Schema-constrained generation can make output easier to parse. It cannot, by itself, prove that extracted values are true or that an action is authorized.

Two women in orange workwear review a computer at a call-center station, with one wearing a headset.

ANALYSIS Artificial Intelligence

DiDi Rebuilt Contact-Center QA to Make AI Judgments More Reviewable

DiDi reports higher intent-verification accuracy and faster trend analysis, but the results do not establish better customer outcomes.